Why BlackKey
Why choose an advisor instead of an MSP.
Most technology companies sell tickets and templates. We build a relationship — and a plan — around you.
Traditional MSP
BlackKey
Relationship model
Ticket queue
Named advisor
Service structure
Fixed package
Customized plan
Scope of focus
Business systems only
Business and personal life
Approach to risk
Reactive support
Ongoing advisory
Communication style
Technical jargon
Plain, calm guidance
Flexibility
Your needs will change — a new device, a new hire, a new risk. We adjust the plan as your life does, rather than asking you to fit a rigid package.
Bespoke Service
There is no one-size-fits-all client. An attorney's risks differ from a physician's, and a family's differ from a business owner's — so our plans do too.
Every Client, Customized
Every engagement begins with understanding you specifically — your habits, your exposure, your priorities — before a single recommendation is made.